Outcomes
On completion of the course, participants will be able to: | • Understand the roles and responsibilities of a supervisor. • Communicate, implement and feedback to their manager and their teams. • Demonstrate confidence in their work. • Be pro-active as opposed to re-active. • Plan to meet objectives. • Evaluate and interpret the results of their implementations. • Take responsibility for their own personal development. |
Methodology
Day 1 | • Overview • The facilitator, as manager, sets a series of tasks that each team, led by its nominated supervisor, has to perform using the system. • The teams give feedback to the supervisors on their performance. • The facilitator ensures that the teams understand the principles and underlying logic of the system. • The principles are applied to a short case study that reinforces and extends the understanding of the principles. • The process is repeated, with ever-increasing numbers of supervision principles, complexity of tasks and depth of feedback |
Day 2 | • Participants extend their understanding of effective supervision, rate themselves on the system and develop a self-development plan |