During the last five years of my corporate management career, I had a great deal of leadership development. Along with many other executives, I attended talks by noted management authors, I went to (often lengthy) team-building exercises, and I participated in discussions on different leadership styles. It was OK — extremely insightful at times, moderately interesting at others, but it often kept me away from the......
It should be common sense for business to use plain English to communicate. Staff and customers must understand each other. Supervisors must be able to be understood. It is stating the obvious, but in many companies, especially large ones, plain English is made less so by a “business dialect”. Nothing sabotages your productivity quite like bad habits. They are insidious, creeping up on you slowly until you don’t even notice the damage they’re causing. Bad habits slow you down, decrease your accuracy, make you less creative, and stifle your performance. Getting control of your bad habits is critical, and not just for productivity’s sake.
If you happen to work for a large company or other bureaucracy you’ll need to know the subtleties of ‘officespeak’: It’s hard to think of an important aspect of management more neglected than development planning: helping your employees shape the future direction of their careers. Yet for a variety of reasons, this valuable activity is often ignored… or handled as a bureaucratic exercise… or an afterthought. Companies pay a high price: the loss of top young talent.
Over this past weekend I have been trying to figure out why it is that South Africa has too little capacity to produce electricity. It seems as if every project that Eskom has undertaken to “rectify” the situation has been a dismal failure – just take Medupi as a case in point. However, we heard on the news that Eskom executives have awarded themselves a R31 million bonus! When I......
This employment ad made me chuckle: “Join Our Fast-Paced Company, We Have No Time to Train You.” It’s a new world out there in a lot of ways, but foregoing employee training is not the road to riches.
When my clients ask me that, I respond, “What if you don’t train them … and they stay?” Try this little test: If I propose that your best customer speak with any one of your employees, and you can’t respond positively that you trust each and every employee to handle this call properly, your company may be overdue for training.